Consumers around the world shifted the majority of their purchases to online retailers when the COVID-19 pandemic hit in 2020. E-commerce sales increased by 43%, or nearly $250 billion, in 2020. More than 50% of online grocery consumers also stated that they plan to shop online even after the pandemic. There is no doubt that online selling opportunities have helped several businesses generate more income and grow successfully. Like any other business strategy, there are many plus points and benefits of e-commerce that can help one to excel.
What is Ecommerce?
E-commerce (electronic commerce) can be defined as the process of buying and selling goods or services online. Although people usually think of e-commerce as a way to sell goods sbobet88 and services to consumers, it is also used in business-to-business (B2B) transactions. E-commerce is growing rapidly in the business to customer (B2C) and business to business (B2B) sectors. In business to consumer e-commerce, retailers or other businesses sell directly to end customers. In B2B e-commerce, one business sells to another business.
Benefits of E-Commerce
While there are many reasons to start an e-commerce business, there are some amazing benefits you can expect after starting a business. The benefits go far beyond the convenience of running your business online. Here are some of the benefits of running an e-commerce business.
1. Low Cost
A significant advantage of e-commerce is that launching an online store is much cheaper than opening a physical store. You are not required to equip a store, you are also not required to pay rent or employ many workers. So you can reduce operational costs.
Marketing and advertising campaigns are also inexpensive. Moreover, the online portal is computerized and automated, which saves a lot of money. One of the main benefits of e-commerce is the absence of middlemen, which results in a substantial reduction in costs. This platform is able to build an efficient supply chain because it builds direct relationships between sellers and buyers.
2. Speed & Flexibility
A person or business person can easily open an e-commerce store in a matter of days. In contrast, physical stores require space, commercial rent, and sufficient construction and decoration time before opening. In e-commerce platforms, the appearance and range of products can be changed instantly, whereas in physical stores, this requires careful preparation, sufficient time and effort.
3. Faster Purchase Process
Previously, a customer had to schedule his shopping trip well in advance, even if he wanted to buy one item. This includes rearranging their schedules and making in-store purchases. A vital advantage of e-commerce is that it speeds up the purchasing process.
Traveling to an outlet which is around two to three hours from your house is no longer necessary. Just sit back and relax in your own home or workplace, do a product search, and complete the order.
4. Product Catalog
Customers are looking for a detailed overview of the goods they want to buy, this is an important aspect of the benefits of e-commerce. The e-commerce platform provides its customers with a product catalog that includes information detailing all of the company’s products and services. Its characteristics, utilities and specifications are comprehensive. Even the color of certain items, such as cell phones, is specified so you can make a choice based on judi bola personal preference. Customers can learn about the ingredients in edible foods and gather additional knowledge that is not available in retail stores.
5. Wider Customer Base
Physical stores are based in specific locations, and in most cases, only residents of the immediate area come to shop. Another advantage of an e-commerce store is that it is not geographically limited. Geographical limitations become irrelevant when running an online business through an e-commerce store. You can sell your products to online buyers all over the world. You are not limited to buyers within walking distance of your physical location.
In addition, the internet exposes retail stores to previously untapped markets. By using various online touchpoints, you can reach consumers in various ways, including social media and forums. Customers can access the portal from any location globally via an internet connection and a computer capable of operating it. The e-commerce store is open 24 hours a day for all its customers worldwide. It provides real time updates on where the item will be delivered and for what number of days.